Nova Insight

Goodlife Engagement Platform
Proof-of-Concept — Live Demo

WhatsApp → AI screening → secure pharmtech webchat. Identifiers are stripped before any AI sees a message, sealed in an access-controlled vault, and re-identified only by the handling pharmtech — with every access audited.

Meta WhatsApp-policy safe Kenya DPA data-minimisation Operator-blind by design AI: checking…
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1 · WhatsApp (Live number)
Message +254 705 110464 from any phone — a real WhatsApp Business number on Meta's Cloud API, wired straight into the live redaction pipeline.
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2 · Pharmtech Console
The agent view: de-identified conversations, the live redaction/triage pipeline, the sealed vault, audited re-identification, secure replies.
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3 · Secure Patient Chat
Where restricted conversations continue. Reached via the per-conversation link sent to the customer on WhatsApp. Includes secure prescription upload.

Demo flow (5 minutes)

1
Restricted: on WhatsApp, send "Hi, I'm [your name], 0712 345 678. I need my blood-pressure medication refilled." Watch the console: identifiers become tokens, Claude flags it restricted, WhatsApp gets an auto-redirect.
2
Secure continuation: tap the secure-chat link in the WhatsApp reply, send a message and upload a test prescription photo.
3
Pharmtech handling: in the console, open the conversation — everything is de-identified. Hit Re-identify, give a reason, and watch the audit trail record it. Reply as the pharmtech.
4
Non-sensitive: back on WhatsApp ask "Do you have sunscreen in stock in Westlands?" — the AI answers directly on WhatsApp. No human, no redirect: after-hours value.
Proof of concept · synthetic test data only · live WhatsApp number, not a Goodlife system.
The production build runs in-region (Kenya) with the full redaction engine, TEE-based operator-blind processing and the live WhatsApp Business number — this environment demonstrates the identical data flow.
Nova Insight Ltd · barny@novainsight.ke